Fast shipping
Upon receipt of your order and its payment, we will make every effort to ship your package within 48 working hours.
We work with La Poste / Colissimo.
Standard delivery offered:
In metropolitan France from € 100 incl.
For any lower order, a flat rate of 8 € is applied for the participation in the packaging and the transport costs.
For shipments abroad, the price is calculated automatically in your cart according to the weight of the package depending on your order and the destination.
Collection in boutique :
Place your order and choose the free withdrawal in boutique, as soon as your order is ready we will send you an email inviting you to collect your products.
Payment 100% secure
By credit card with 3D Secure, your payments are protected.
3x free of charge possible from 180 €.
By bank transfer if you prefer.
Reliable packaging
All our packages are tailor-made according to the content of your orders.
From a few sticks to large boxes and even paper, each product is packaged with the utmost care to ensure the best protection for destinations around the world.
Eco-responsibility
As you probably know, we take special care in the packaging of our products so that they arrive in perfect condition to your home whether you live in the next city or on the other side of the planet. As an example, to protect and ship a single sheet of paper we use 3.5m² of bubble plastic and more than 2m² of cardboard!
We therefore made the choice to ask by purchase:
- a minimum of 5 color sheets of your choice for Art Spectrum paper;
- a minimum of 10 sticks of your choice for pastels.
If you can, the withdrawal in boutique doesn’t impose any minimum obviously.
The loyalty program
To thank you for your loyalty, we offer you to reward your purchases with us.
Indeed, each €uro spent* brings you 1 point and 30 points accumulated allows you a discount of 1€.
Your points are accumulated according to your purchases and you can use them in their totality or partially at your convenience.
Some products such as the Harmonie box for example will give you an advantage, specific actions can also be set up to give you more.
You will find your points credit in your account and the history of your earnings and exchanges.
At any time you have an eye on your active points in the top banner of your site.
dedicated customer service
Any questions ?
Karine, Marine, Joseph et Stéphane are listening to you !
– by phone +33 553518818
– by email contact@pastelsgirault.com
– by page contact
